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Shipping Info

Everything you need to know about delivery times, shipping costs, and tracking your order.

Shipping Methods & Delivery Times

Worldwide

14–30 days (may be longer during holidays)

International shipping to all countries

Ukrposhta

Ukraine

1–5 days

Domestic shipping within Ukraine

Ukrposhta, Nova Poshta

Delivery Options

Delivery cost is calculated by weight and carrier rates. All available options are shown after you enter your address at checkout.

Available carriers may vary by country. After selecting your address and delivery method, you'll see the full delivery cost in your cart.

Processing Time: Orders are typically processed within 1-2 business days. During peak seasons, processing may take up to 3 business days.

Shipping Costs

Shipping MethodDestinationCost
Nova PoshtaDomestic delivery (Ukraine)85 UAH
UkrposhtaDomestic delivery (Ukraine)50 UAH
International shipping – first itemWorldwide delivery$10.00
International shipping – each additional itemWorldwide delivery$2.00

Available carriers may vary by country.

After selecting your address and delivery method, you'll see the full delivery cost in your cart.

Bring an ID when receiving your order. Recipient details must match the order.

Payment Methods

PayPal or Credit Card — Available in all countries

Ukraine Only — Cash on delivery (extra carrier fee may apply) • Direct debit card transfer (details provided at checkout, ~1% bank fee)

Secure payment options available

Business & Corporate

We support SWIFT & SEPA payments for corporate clients.

Contact us for large orders or special requirements.

Payment is available in multiple currencies.

For Lithuanian customers, VAT is added at checkout.

Track Your Order

Once your order has shipped, you'll receive an email with your tracking number and a link to track your package in real-time.

How to Track:

  1. Check your email for shipping confirmation
  2. Click the tracking link in the email
  3. Or visit My Orders page and view tracking details
  4. Enter your tracking number on the carrier's website

Note: Tracking information may take 24-48 hours to update after your order ships.

International Shipping

We ship to over 100 countries worldwide. International delivery times and costs vary by destination.

Europe

7–14 business days

From $10.00

Asia Pacific

10–21 business days

From $15.00

Americas

7–14 business days

From $10.00

Middle East & Africa

14–28 business days

From $15.00

⚠️ Customs & Duties: International orders may be subject to customs duties and taxes imposed by your country. These fees are the responsibility of the recipient and are not included in your order total.

Delivery Locations

We deliver to both residential and commercial addresses, including:

  • Home addresses
  • Apartment buildings (please include unit/apartment number)
  • Office buildings
  • Hotels (please notify hotel reception of expected delivery)

PO Boxes: We cannot deliver to PO Box addresses for express or next-day shipping. Standard shipping to PO Boxes is available in select regions.

Frequently Asked Questions

Can I change my shipping address after placing an order?

Yes, but only if your order hasn't been shipped yet. Please contact our customer service team immediately at [email protected] to update your address.

What if I'm not home when my order is delivered?

The courier will leave a delivery notice with instructions on how to collect your package or schedule a re-delivery. Some couriers may leave the package in a safe location if specified.

Do you ship to military addresses (APO/FPO)?

Yes, we ship to APO/FPO addresses using standard shipping. Delivery times may vary.

My package shows as delivered but I haven't received it. What should I do?

First, check with neighbors or building reception. Sometimes packages are left in safe locations. If you still can't locate it, please contact us within 48 hours and we'll investigate with the carrier.

Can I expedite an order that's already placed?

If your order hasn't been processed yet, we may be able to upgrade your shipping. Please contact customer service as soon as possible.

Need Help?

Contact us: {email}